Client Relationship Manager
- Maxpine Developer
- 3 - 4 years
- Noida, Gurugram
- 7 days ago
- Email to a friend
- Report this job
Job Description
Were Hiring: CRM Manager (Female) at MaxPine Group Are you a dynamic, organized, and customer-focused professional ready to take the next step in your career? MaxPine Group is looking for a female CRM Manager to join our growing team! Location: Noida Sector - 63
Job Type: Full-Time
Industry: Real Estate About the Role
Are you passionate about customer engagement and relationship management? Were looking for a dynamic CRM Manager to drive exceptional post-sales experiences, foster strong client relationships, and lead CRM operations for our residential and commercial real estate projects.
The CRM Manager plays a pivotal role in maximizing customer satisfaction, retention, and revenue growth, ensuring smooth communication and coordination across departments to deliver top-notch service.
Key Responsibilities
Build and nurture long-term relationships with clients.
Manage post-sales processes including payments, collections, documentation, and client queries.
Conduct regular business reviews to ensure client satisfaction.
Coordinate with legal, finance, sales, and operations teams for smooth customer journey.
Send welcome calls/mails within 24 hours of booking and gather feedback.
Attend walk-in customers and resolve queries regarding cancellation, transfer, and registration.
Issue payment receipts, demand letters, and reminders.
Handle demand generation, cheque validation, sales order generation, customer master, material, and debit/credit note creation.
Prepare and share daily, weekly, and monthly reports with management.
Identify discrepancies and escalate them to the management in a timely manner.
Assist clients in legal, taxation, banking, and registration related concerns.
Provide regular project updates and ensure documentation accuracy till possession.
What Were Looking For
Graduate with 45 years of experience in CRM (Real Estate industry only).
Strong background in residential and commercial real estate projects.
Excellent communication, presentation, and interpersonal skills.
Proficiency in MS Office and Advanced Excel.
Presentable, confident, and customer-centric personality. Why Join Us?
Be a part of a fast-growing real estate brand.
Work with passionate and experienced professionals.
Take charge of high-impact customer experiences. Apply now and help us build lasting relationships through exceptional service!
Contact :- 85952 22717
Or send your CV at - ur**************1@gm**l.com
Job Classification
Industry: Real Estate (Co-working)Functional Area / Department: Customer Success, Service & OperationsRole Category: Non VoiceRole: Account / Relationship Management - Non VoiceEmployement Type: Walk-insContact Details:
Company: Maxpine DeveloperLocation(s): Noida, Gurugram
Keyskills: Post Sales Support Client Relationship Management CRM Management Legal Documentation Sale Deed Real Estate Laws Contract Review Crm Software Drafting Agreements
Similar positions
Maxpine Developer
Introducing Maxpine Group, a trusted and experienced real estate company with 24 years of industry expertise in the Delhi NCR region. We specialize in offering a wide range of residential plots, premium farmhouse land, and commercial plots to cater to the diverse needs of our clients. Our portfo...
Job Listings
We are in open beta version of website, please let us know if any issues, at: info(at)indigojobs.in