Scrum Master
- Infogain
- 4 - 7 years
- Mumbai
- 3 days ago
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Job Description
Roles & ResponsibilitiesScrum Master Job Description
Job Title: Scrum Master
Reports to: PMO Lead
Location: Bengaluru, India (Hybrid) or Remote within India
Team: Project Management Office (PMO)
Employment Type: Full-time
About The Role
Were hiring a Scrum Master to support the growth and maturity of Agile practices across our software development teams
Based in our India office, this role will work closely with Engineering, Product Management, and UX Design to ensure our product delivery cycles are focused, iterative, and grounded in shared understanding, This isnt about enforcing ceremony?its about removing blockers, promoting clarity, and enabling continuous improvement
The Scrum Master is responsible for supporting high-performance Agile teams, championing best practices, and creating an environment where product and engineering teams can ship value to donors faster and more effectively, Who You Are
You lead by support, not control
Your strength lies in helping others succeed, removing blockers, and building team trust through clear guidance and collaboration
You are passionate about Agile?not as a rigid set of rules, but as a toolkit for enabling team success
You bring calm, clarity, and structure to fast-moving, complex projects
You know how to coach individuals and guide teams without micromanaging
You can spot when a team is getting stuck?and you know how to unlock momentum without creating extra meetings or process bloat, Youre deeply collaborative, culturally aware, and comfortable working with cross-functional teams across time zones
Youre also at home in tools like JIRA, Confluence, and other project management staples and understand how they support meaningful workflows?not just documentation, Key Responsibilities
Facilitate Agile ceremonies & rituals
Guide daily stand-ups, sprint planning, retrospectives, and reviews, ensuring theyre efficient and valuable
Foster a shared sense of accountability, purpose, and focus within teams
Help teams estimate work realistically and manage scope within sprints
Support delivery and unblock teams
Identify and resolve delivery impediments, working closely with Product Managers, Engineering Leads, and the PMO
Track team health, velocity, and dependencies to improve predictability
Champion sustainable pace and delivery practices, reducing burnout and chaos
Coach teams on Agile best practices
Support the adoption and evolution of Scrum and hybrid Agile practices appropriate to our context
Coach individuals on backlog hygiene, prioritization, and cross-functional collaboration
Help new team members integrate into Agile workflows and team norms
Promote alignment and visibility
Ensure that Epics, User Stories, and Tasks are clearly defined, connected to broader strategic goals, and updated in JIRA
Partner with Product, Engineering and UX Design to connect day-to-day work with Themes and strategic outcomes
Help maintain dashboards and reporting to give leadership real-time visibility into delivery
Collaborate across time zones and functions
Work closely with Canadian teams to ensure handoffs, priorities, and timelines are aligned
Foster a strong feedback loop between design, product, engineering, QA, and stakeholders
Contribute to continuous improvement of PMO practices and workflows
What Success Looks Like
Agile teams have strong momentum, clear goals, and high delivery velocity
Sprint rituals are focused, energizing, and respected by team members
Blockers are surfaced and resolved quickly, without drama or delays
Product delivery is visible, iterative, and aligned with company priorities
Agile practices evolve to fit the teams maturity, culture, and needs
Teams feel supported?not managed?in delivering their best work
Qualifications
4+ years experience as a Scrum Master, Agile Coach, or delivery lead in a tech environment
Strong knowledge of Agile methodologies, especially Scrum and hybrid approaches (Agile/Lean/XP)
Experience working with cross-functional teams (Product, Engineering, UX, QA)
Expertise in JIRA and Confluence; experience managing workflows, boards, reports
Strong communication, facilitation, and problem-solving skills
Comfortable navigating time zone differences and working asynchronously
Certified Scrum Master (CSM), SAFe, or equivalent certification preferred
Experience
11-12 Years
Skills
Primary Skill: Scrum Master (SE)
Sub Skill(s): Scrum Master (SE)
Additional Skill(s): Active Reports, Agile Software Development, JIRA, Scrum Master (SA), Scrum Master (DXP)
About The Company
Infogain is a human-centered digital platform and software engineering company based out of Silicon Valley
We engineer business outcomes for Fortune 500 companies and digital natives in the technology, healthcare, insurance, travel, telecom, and retail & CPG industries using technologies such as cloud, microservices, automation, IoT, and artificial intelligence
We accelerate experience-led transformation in the delivery of digital platforms
Infogain is also a Microsoft (NASDAQ: MSFT) Gold Partner and Azure Expert Managed Services Provider (MSP), Infogain, an Apax Funds portfolio company, has offices in California, Washington, Texas, the UK, the UAE, and Singapore, with delivery centers in Seattle, Houston, Austin, Krak?w, Noida, Gurgaon, Mumbai, Pune, and Bengaluru,
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: Project & Program ManagementRole Category: Technology / ITRole: IT Project ManagerEmployement Type: Full timeContact Details:
Company: InfogainLocation(s): Mumbai+ View Contact
Keyskills: Scrum Master
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Infogain
A global digital engineering company delivering technology solutions that accelerate business outcomes. It specializes in cloud, data, AI, and experience-led transformation for enterprises across industries.
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