Travel Desk Manager
- Man Industries
- 10 - 15 years
- Mumbai
- 1 day ago
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Job Description
Key Responsibilities:
1. Travel Planning & Booking
- Plan and execute travel itineraries for employees, ensuring economical and safe options. Book international and domestic air tickets, hotels, and local transportation.
- Handle urgent and last-minute travel requirements.
2. Visa & Immigration Management
- Coordinate with embassies, consulates, and visa agents to ensure timely visa issuance.
- Maintain a checklist of visa requirements per country and guide travelers accordingly.
- Keep updated with global travel advisories and immigration laws.
- Arrange for airport pickup and drop, intercity transportation, and local travel assistance.
- Coordinate with drivers/agencies for vehicle availability in India and abroad.
4. Vendor Management
- Maintain and negotiate relationships with travel agents, hotels, airlines, transport providers.
- Monitor service quality, cost efficiency, and adherence to service-level agreements (SLAs).
- Establish and manage an in-house travel desk.
- Develop SOPs, maintain travel logs, dashboards, MIS, and monthly reports.
- Handle 24x7 assistance and coordination through phone/email for traveling staff.
- Enforce travel policies, expense limits, and travel class eligibility.
- Monitor travel expenses and suggest cost-saving strategies without compromising comfort/safety.
5. Emergency Support
- Provide assistance during travel disruptions (flight delays, cancellations, health issues).
- Ensure travelers are supported in crisis situations (lost documents, border issues, etc.).
6. Customer Service & Internal Coordination
- Liaise with HR/Admin/Finance/Project teams to gather requirements and approvals.
- Offer courteous, solution-oriented, and prompt service to employees.
Key Requirements:
- Location : Mumbai
- Experience:
- Minimum 812 years of experience in managing corporate travel.
- Experience in international travel coordination, especially in industrial/Oil & Gas/project-based sectors, is preferred.
- Education:
- Graduate in any discipline (preferably with certification in travel/tourism/management).
Job Classification
Industry: Engineering & ConstructionFunctional Area / Department: Administration & FacilitiesRole Category: AdministrationRole: Travel Desk CoordinationEmployement Type: Full timeContact Details:
Company: Man IndustriesLocation(s): Mumbai+ View Contact
Keyskills: Ticketing Ticket Booking Visa Processing Hotel Booking International Ticketing Corporate Travel Management
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₹ -10 Lacs P.A
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