Digital Adoption Lead
- Whatfix
- 3 - 5 years
- Bengaluru
- 2 months ago
- Email to a friend
- Report this job
Job Description
Who are we
Whatfix is a data-driven digital adoption platform (DAP) that enables organizations and users to maximize the benefits of software. Whatfix acts as an interactive overlay on top of any application to guide users with real-time guidance, self-help support, and user feedback. With product analytics and AI, Whatfix enables scalable success with technology, maximizing productivity, and leveraging data-driven insights for better decision-making. The company has seven offices globally in the US, India, UK, Germany, Singapore, and Australia, and works with Fortune 500 companies around the world. Whatfix has raised $140 million to date and is backed by marquee investors including Softbank, Sequoia, Dragoneer, and Cisco Investments.
Hustle Mode ON is the motto we live by.
- Whatfix has been named among the top 20 B2B tech companies like Adobe, PayPal, and Cisco.
- With YoY revenue growth of over 65%, we have also been recognized among the top 20 fastest-growing SaaS companies worldwide in the SaaS 1000 list.
- Recognized by Forrester and Everest Group as a Leader in the digital adoption space, and listed by LinkedIn among one of the Top 5 startups in India in 2020
- Listed in Deloitte Technology Fast 500 among fastest-growing companies in North America for 2022 and 2021 and recognized as Great Place to Work 2022-2023
- Our Customer centricity is evident from a Customer rating of 4.67 on G2 Crowd 4.7 on Gartner Peer Insights
In this role, you will:
- Support the team to define agree on the project plan, scope, timelines dependencies for implementation
- When working with specific a/c, benchmark practices/focus areas against other players in that space.
- Generate and share required reports (as per RASCI matrix) with relevant stakeholders
- Ensure aligned team members are meeting compliance mandates.
- Drive resource utilization, cross-collaboration and competency development within the team
- On a need basis, oversee manage on-the-job performance of aligned team members
Required Expertise
- Experience working in diverse cultures and practices across geographies
- Worked in any of the following industries - IT/ITES /Healthcare/BFSI/ Manufacturing/FMCG/ Oil and Gas among others.
- Knowledge of applications like ERP, CRM, CLM, etc. such as Salesforce, MS Dynamics, SAP, Oracle, iCertis, etc would be an added advantage.
- Knowledge of Javascript, CSS, HTML will be an advantage
- Team handling experience, at least in functional capacity.
Preferred Skills
- Awareness of diverse cultures and practices across geographies
- Worked in any of the following industries - IT/ITES /Healthcare/BFSI/ Manufacturing/FMCG/ Oil and Gas among others
- Knowledge of applications like ERP, CRM, CLM, etc. such as Salesforce, MS Dynamics, SAP, Oracle, iCertis, etc would be an added advantage.
- Knowledge of Javascript, CSS, HTML will be an advantage
Perks Benefits (India)
- Best-in-class medical insurance coverage
- Free lunch dinner buffet
- Doorstep cab drop facility
- Education sponsorship
- Internal job transfer global mobility programs
- Scope to represent Whatfix at global events
- We also provide uncapped incentives, bonus plans and opportunities to employees (especially those in GTM teams) to travel to meet our global customers
Please Note:
- We strive to live and breathe our Cultural Principles and encourage employees to demonstrate some of these core values like - Customer First; Empathy; Transparency; Fail Fast Scale Fast; No Hierarchies for Communication; Deep Dive Innovate; Trust, Do it as you own it;
- .
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: Engineering - Software & QARole Category: Software DevelopmentRole: CRM ArchitectEmployement Type: Full timeContact Details:
Company: WhatfixLocation(s): Bengaluru+ View Contact
Keyskills: ERP SAP Bfsi Healthcare Medical insurance FMCG ITES Oracle Analytics CRM
Fraud Alert to job seekers!
₹ Not Disclosed
Similar positions
Whatfix
whatfix Whatfix is a game changing Performance Support platform that helps users achieve optimal performance by providing them quick and easy access to contextual information, needed at the time a task is being performed. With Whatfix, enterprises enable their users to quickly adopt any software...
Job Listings
We are in open beta version of website, please let us know if any issues, at: info(at)indigojobs.in