System Engineer
- 42Gears
- 4 - 7 years
- Bengaluru
- 11 days ago
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Job Description
Relevant Experience: 1+ yearKey Responsibilities
Provide Level 1 (L1) IT support for hardware, software, and network issues, Windows 10,11 OS Installations, Drivers installations, Software Installations, network Connectivity, Learn and work with MAC OS, troubleshooting, Understand Permissions, reading Process documents, Policy documents of IT and ISMS Teams, Assist in troubleshooting and resolving basic technical issues for internal teams, understand the process, policies, and escalate unresolved problems to higher support tiers, Perform routine system checks and updates under guidance, Assist in setting up and configuring workstations, devices, and software, Monitor and respond to IT support tickets in a timely manner, Maintain accurate logs of all support requests and resolutions, Collaborate with team members to ensure smooth IT operations, Required Qualifications
Diploma in Computer Science, or BCA with Information Technology, or a related field, Strong understanding of basic IT concepts such as hardware, software, and basic networking, Proficiency in using Windows, Linux, or Mac operating systems, Basic knowledge of troubleshooting IT issues at L1 levels, Desired Skills
Communication Skills: Good verbal and written communication in English
Ability to understand technical issues with clear, strong Computer science basics and learning from different internet sources are very important, Team Player: Strong collaboration skills and willingness to learn in a team environment, Problem-Solving: Analytical mindset with the ability to troubleshoot effectively, Time Management: understand the importance of Time Management able to think about end-user commitments, Apply
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Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: Engineering - Hardware & NetworksRole Category: IT NetworkRole: System Administrator / EngineerEmployement Type: Full timeContact Details:
Company: 42GearsLocation(s): Bengaluru+ View Contact
Keyskills: written communication linux operating systems troubleshooting mac communication skills system engineering
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42Gears is a leading, Gartner-recognized Unified Endpoint Management solution provider. 42Gears UEM solution, SureMDM, helps secure, monitor, and manage tablets, phones, desktops, wearables, VR, and not-so-smart devices. SureMDM supports Android, iOS, macOS, Linux, and Windows platforms. 42Gears als...
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