Zonal Retail Manager
- Swiss Time House
- 10 - 20 years
- Bengaluru
- 16 hours ago
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Job Description
Summary:
To lead and manage retail operations across multiple cities outside Kerala, ensuring consistent brand performance, profitability, and operational excellence across all showrooms within the assigned zone. For the position of Zonal Retail Manager Watch Showrooms (Outside Kerala Region) for locations including Coimbatore, Pondicherry, Bangalore, Hyderabad, and Lucknow.
Key Responsibilities:
- Achieve monthly, quarterly, and annual sales targets.
- Strategize promotional activities and local marketing initiatives.
- Analyze market trends and competitor activities for continuous improvement.
- Oversee daily operations of multiple watch showrooms across the assigned zone.
- Ensure adherence to SOPs, visual merchandising, and brand standards.
- Monitor and improve KPIs footfall conversion, ASP, ATV, shrinkage control, etc
- Lead, train, and mentor Store Managers and front-line sales teams.
- Conduct periodic performance reviews and succession planning.
- Ensure high employee engagement and minimal attrition.
- Monitor stock levels, transfers, aging stock, and replenishment cycles
- Coordinate with the warehouse and merchandising teams for effective stock flow.
- Maintain superior customer service standards across all outlets.
- Handle escalations and customer grievances at the zonal level.
- Prepare and present periodic MIS reports to senior management.
- Ensure statutory compliance, safety, and audit readiness in all stores.
Preferred Candidate:
- Graduate/Postgraduate in Business Administration or Retail Management.
- 12+ years of retail experience, with at least 3- 5 years in a multi-store/multi-city leadership role.
- Strong leadership, analytical, and team-handling skills.
- Experience in the watch, jewelry, or premium/luxury retail segment is preferred.
- Willing to travel frequently across assigned locations.
Job Classification
Industry: RetailFunctional Area / Department: Sales & Business DevelopmentRole Category: Retail & B2C SalesRole: Zonal Sales Manager (B2C)Employement Type: Full timeContact Details:
Company: Swiss Time HouseLocation(s): Bengaluru
Keyskills: Retail Store Operations regional languages Retail Sales Excellent Communication Skills Retail Sales Management Retail Operations MS Office Retail Planning Crm Software
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Swiss Time House
Swiss Group India Pvt Ltd is India's leading retail group for luxury and fashion watches and related accessories, apparels, and more. The company is renowned for offering high-end, quality products and aims to provide an exceptional retail experience to its customers. Swiss Group India Pvt Ltd is...
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