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Front Office Administrator @ Resulticks

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 Front Office Administrator

Job Description

Role: Front Office Admin

Experience: 3-8 years

Notice Period: Immediate to 30 days (Max)

Location: Chennai (Work-from-Office)


Summary of the profile:


Were seeking a proactive and polished Front Office & Operations Executive to lead our reception area and streamline backoffice processes. Theyll act as the face of the organization, greeting visitors, managing phone calls and mail, and ensuring a warm, professional reception environment. Supports core administrative and operational functions, coordinating meetings, travel, office supplies, bookkeeping, vendor relations, and maintaining office facilities.


What youll do here:


  • Serve as the first point of contact for all visitors, clients, and colleaguesgreeting everyone warmly, managing checkins, issuing passes, and providing directions.
  • Handle multi-line phone systems, respond to emails, redirect inquiries professionally.
  • Maintain a welcoming, organized reception and common areas.
  • Manage company deliveries and mail, log documents, and coordinate with internal teams.
  • Schedule and coordinate meetings, appointments, travel and accommodation for staff and guests.
  • Assist with basic accounting tasks, e.g., invoice processing, petty cash, expense logging.
  • Manage office supplies and pantry inventory, conduct periodic stocktaking, and place orders proactively.
  • Liaise with vendors, service providers, and contractors for facility upkeep, maintenance, and events.
  • Coordinate front-line housekeeping and pantry staff to maintain hygiene standards.
  • Support internal communications, prepare documents, track office compliance and implement office policies as needed.
  • Assist with planning events, including birthdays, festivals, teambuildings, and quarterly town halls.
  • Coordinate meeting room bookings, ensure spaces are set up and equipped according to schedule.
  • Maintain logs for office documentation, asset registers, access cards, and service schedules.
  • Escalate and efficiently resolve facility issues (AC, pest, cleaning, security).

What you will need to thrive:

  • Excellent communication (verbal + written) and customer service orientation.
  • Strong organizational, multitasking, and timemanagement abilities.
  • Proficient with MS Office (Outlook, Word, Excel); familiarity with office-management or hospitality systems is a plus.
  • Attention to detail, discretion, tact, and maintaining confidentiality.
  • Ability to work under pressure and handle escalations gracefully.
  • Professional, presentable demeanor and strong inter-personal skills.

Education & Experience:

  • Bachelors Degree from an accredited university

Job Classification

Industry: Software Product
Functional Area / Department: Food, Beverage & Hospitality
Role Category: Front Office & Guest Services
Role: Front Office Executive
Employement Type: Full time

Contact Details:

Company: Resulticks
Location(s): Chennai

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Keyskills:   Front Desk Office Administration Travel Arrangements Hotel Booking General Office Management Administration Front Office Operations

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Resulticks

RESULTICKS is a fully integrated, real-time marketing automation platform designed to help brands worldwide reach, acquire, and retain satisfied customers. Built from the ground up by experts in marketing, technology, and business management, RESULTICKS enables brands to make a transformational l...