Job Description
Working Days: 6
Week Off: Rotational
Qualifications : Any Graduate (Healthcare Background/Psychology Preferred)
Position Overview:
We are looking for a proactive and patient-focused Executive - Patient Care Specialist to manage end-to-end clinic operations, coordinate with doctors, and support patients through their consultation journey. The role is central to ensuring a smooth and high-quality experience at our Weight Loss Speciality Care clinic.
Key Responsibilities:
Patient Engagement & Counselling: Welcome patients, understand their concerns, and educate them on treatment plans before consultation.
Clinic Operations: Manage daily OPD operations, appointment scheduling, and maintain accurate patient records.
Doctor Coordination: Align with doctors on schedules and ensure smooth patient flow during consultations.
Administrative Support: Oversee basic clinic inventory and coordinate with internal teams like marketing and insurance.
Event & Camp Support: Assist in organizing and managing clinic events, health camps, and special initiatives.
Skills we seek:
Bacheloru2019s degree in any discipline; preference for background in healthcare, psychology, or related fields.
1-3 years of experience in healthcare, clinic operations, counselling, or customer service.
Excellent communication and interpersonal skills in English, Hindi, and Marathi.
Ability to work in fast-paced, patient-centric environments.
Basic proficiency with Excel/Google Sheets and clinic software (preferred).
About Hexa Health:
At HexaHealth, we are building a platform that will help users choose the right hospital/surgeon for their surgical procedure. We are working towards building Indias largest hospital network, and we will ensure a hassle-free experience for the patient at the hospital.
Website Link: https://www.hexahealth.com/
LinkedIn Link: https: / / www.linkedin.com / company / hexahealth /
Careers Page Link: https: / / www.hexahealth.com / careers
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Job Classification
Industry: Medical Services / Hospital
Functional Area / Department: Healthcare & Life Sciences
Role Category: Other Hospital Staff
Role: Patient Service Assistant
Employement Type: Full time
Contact Details:
Company: Vianam Healthtech
Location(s): Mumbai
Keyskills:
Administration
Basic
Interpersonal skills
Surgical
Psychology
Patient care
Healthcare
Scheduling
Customer service
Counselling
