Domain Support Specialist @ Cradlepoint

Home > IT Network

Domain Support Specialist

Cradlepoint
2 - 5 years
Bengaluru
7 days ago
Email to a friend
Report this job

Job Description

Join our Team

About this opportunity:

We are looking for a proactive and skilled Domain Support Specialist Operations Engineer to join our 24x7 support team. The ideal candidate will have hands-on experience in transmission technologies with strong troubleshooting skills on SIAE Microwave , NEC Microwave , ATN 910 , and Huawei routers . You will play a key role in ensuring network stability and performance through timely monitoring, fault resolution, and escalation handling.

What you will do:

Provide 24x7 support for transmission network operations on a rotational shift basis.
Monitor and manage network alarms and performance using NMS tools.
Troubleshoot and resolve transmission faults across SIAE MW , NEC MW , Huawei routers , and ATN 910 platforms.
Perform root cause analysis and document incidents and resolutions.
Coordinate with field teams, vendors, and internal stakeholders for issue resolution and escalation.
Ensure SLA adherence for fault restoration and incident response.
Support change management activities including link upgrades, cutovers, and configuration changes.
Maintain and update technical documentation and shift handover reports.

The skills you bring:

Education: Bachelor s degree or higher in ECE, IT, CS or MCA.

2 5 years of experience in network/transmission operations.
Hands-on experience with SIAE Microwave and NEC Microwave systems.
Working knowledge of Huawei routers and ATN 910 platforms.
Strong troubleshooting and analytical skills in transmission and L2/L3 networking.
Familiarity with NMS platforms and ticketing tools.
Ability to work under pressure and handle critical incidents with minimal supervision.
Excellent communication and coordination skills.

Preferred Certifications (Optional):

CCNA/CCNP

Why join Ericsson

What happens once you apply

Primary country and city: India (IN) || Bangalore

Req ID: 770306

Job Classification

Industry: Software Product
Functional Area / Department: Engineering - Hardware & Networks
Role Category: IT Network
Role: Network (Support) Engineer
Employement Type: Full time

Contact Details:

Company: Cradlepoint
Location(s): Bengaluru

+ View Contact

Login

Candidates can login here to view contacts and apply.

Sign In Sign Up

Email:

Password:

Password too short

To create your profile, apply for a job or make a registration

Your name (*)

Email (*)

Mobile (*)

Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach Resume Max 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

Candidates are expected to provide most recent and accurate profile information, inappropriate content is strictly prohibited!

Keyskills: Change management Operations Manager Networking Network operations Transmission Issue resolution CCNA NEC Monitoring Technical documentation

Fraud Alert to job seekers!

₹ Not Disclosed

Job application

We will notify the employer with your details. You can also attach a resume or a cover letter.

Sign In Sign Up

Email:

Password:

Password too short

To create your profile, apply for a job or make a registration

Your name (*)

Email (*)

Mobile (*)

Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

Similar positions

L2 -L3 Support Engineer (Senior)

Infogain

7 - 10 years

Mumbai

3 days ago

₹ Not Disclosed

Storage Backup Zerto Specialist

Hewlett Packard

4 - 7 years

Bengaluru

3 days ago

₹ Not Disclosed

Sr Specialist Cybersecurity - Digital Certificate Management

ATT Communication

8 - 13 years

Hyderabad

3 days ago

₹ Not Disclosed

Sr Specialist Cybersecurity - Digital Certificate Management

ATT Communication

8 - 13 years

Hyderabad

3 days ago

₹ Not Disclosed

Cradlepoint

We enable the freedom to securely connect people, places, and things that drive more experiences, new ways to work, and better business results anywhere. We are a pioneer in advanced 4G and 5G routers and adapters for Wireless WAN controlled through Cradlepoint NetCloud and offer a range of solut...

Domain Support Specialist @ Cradlepoint

Home > IT Network