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Senior Quality Manager (International Process) @ US Healthcare

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 Senior Quality Manager (International Process)

Job Description

Qualifications:

Education:

  • Bachelors degree.

Experience:

  • Minimum of 10 year of relevant experience in QA for international voice processes, with a total of 12+ years of overall experience.

Other Requirements:

  • Flexibility to work in different shifts, including nights and weekends.
  • Strong understanding of customer service principles and practices.
  • Ability to handle high-pressure situations calmly and effectively.

Job Classification

Industry: BPM / BPO
Functional Area / Department: Quality Assurance
Role Category: Business Process Quality
Role: Quality Manager / Supervisor
Employement Type: Full time

Contact Details:

Company: US Healthcare
Location(s): Bengaluru

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Keyskills:   International Call Center Quality Voice Process International Voice Process International BPO US Process BPO Call Monitoring Call Quality Quality Analysis International Voice Quality Assurance

 Fraud Alert to job seekers!

₹ 12-19 Lacs P.A

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US Healthcare

Zydus is a fully integrated, global healthcare provider, with strengths all along the pharmaceutical value chain. With a core competence in the field of healthcare, Zydus provides total healthcare solutions ranging from formulations, active pharmaceutical ingredients to wellness products. Zydus rank...