Senior Business Associate - Field
- Porter
- 2 - 6 years
- Madurai
- 23 days ago
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Job Description
Key Responsibilities:
- Supply/ demand operations: constantly maintain an over-supplying effort by keeping a healthy pipeline of leads (by whatever channel it takes), by efficiently training and effectively retaining.
- Market mapping on both Demand and Supply side.Responsibility for Delivery of Partner and Customer Targets for assigned areas
- Community management: actively moderate (bring people together), leverage, and rule the driver /customer community to shape the best service quality to users and the best worth for drivers.
- Process improvement: Identify, build and enforce Standard Operating Procedures and Policies to support the activity and solve prevalent issues.
- Talent acquisition and management: Build a team that strives to win and constantly track the efficiency of your team and the service quality provided to the network, and deploy corrective/improvement. Will be leading a team of 5-10 high performing individuals.
- Retention :Will be involved in supply/customer retention activities like calling, partner engagement validation, zonal wise supply fulfillment, customer retention,etc
- Partner and customer negotiations, strong communication, community building skills, relationship building skills, network building practices, etc
- Execute Marketing and Branding initiatives for the city as per the BTL plans
- Market intelligence: Gather market and competitive intelligence from various sources and create actionable insights
Skills:
- Strong verbal and written communications skills.
- Knowledge of supply chain systems, processes and data, and business operations
- Analytical skills and a capacity to work with large data sets
- Exceptional drive, excellent interpersonal skills and the ability to communicate effectively, both verbally and in writing, and to immediately contribute in a team environment
- An ability to manage multiple priorities and perform well in a fast-paced environment, while maintaining a high level of client focus
- Willingness to roll up sleeves and get hands dirty by being on field most of the time.
- Strong work ethic and high attention to detail, with a desire and demonstrated ability to learn
- Self-directed
- Basic knowledge of SQL.
- Strong numerical and analytical skill
- Advance Excel experience
Job Classification
Industry: Courier / Logistics (Logistics Tech)Functional Area / Department: Sales & Business DevelopmentRole Category: Sales Support & OperationsRole: Sales Operations / EnablementEmployement Type: Full timeContact Details:
Company: PorterLocation(s): Madurai+ View Contact
Keyskills: Dashboarding SQL Lead Generation Excel Field Sales Zonal Sales Reporting Supply Chain Data Analysis Demand Planning Team Leading Supply Planning Operations
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₹ 5-6 Lacs P.A
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