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Domain Support specialist @ Cradlepoint

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 Domain Support specialist

Job Description

Join our Team
About this opportunity
The Engineer - SRF SCM RAN is typically assigned to work with service quality assurance software upgrades/updates, Configuration activities of RAN domain in an operations organization. The main purpose is to take full responsibility for configuration changes and software updates of RAN network within the scope of work as delegated by work area responsible.
What you will do
  • To work within well-defined system support guidelines & process (EOE).
  • To prioritize assigned work request to meet SLA/WLA.
  • To participate in internal technical discussion in view to improve performance and make recommendation wherever possible.
  • To ensure correct work methodology to avoid outages due to unawareness. To organize in house training, backup plans.
You will bring
  • Telecommunications knowledge e.g. telecommunication networks, RAN 2G/3G/4G concepts.
  • Good knowledge of service networks/ service applications characteristics and capabilities.
  • Good knowledge of Key service performance indicators and their interpretation, Good Understanding of Software Upgrade Process of RAN Nodes (BSC/ E-Node-B)!
  • Should be able to troubleshoot down site s cases post software upgrades of LTE!
Why join Ericsson?
What happens once you apply?
Primary country and city: India (IN) || Noida
Req ID: 770761

Job Classification

Industry: Software Product
Functional Area / Department: Engineering - Hardware & Networks
Role Category: IT Network
Role: Network (Support) Engineer
Employement Type: Full time

Contact Details:

Company: Cradlepoint
Location(s): Noida, Gurugram

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Keyskills:   Training Usage Manager Quality Assurance 3G Networking System support Telecommunication SCM Troubleshooting Service quality

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Cradlepoint

We enable the freedom to securely connect people, places, and things that drive more experiences, new ways to work, and better business results anywhere. We are a pioneer in advanced 4G and 5G routers and adapters for Wireless WAN controlled through Cradlepoint NetCloud and offer a range of solut...