Manages and enhances end-to-end People Services operations in accordance with global processes, with consideration for local variations, ensuring data accuracy, professionalism, and efficiency.
Maintains and updates HR systems, ensuring timely and precise data input while supporting process improvements.
Conducts audits to uphold data integrity, proactively addressing discrepancies and implementing necessary remediation actions.
Creates and organizes personnel documentation, ensuring compliance with data protection policies and evolving regulatory requirements.
Delivers on Service Level Agreements (SLAs) and aligns policies with best practices to support a positive employee experience.
Collaborates with HR team members to maintain consistency across HR policies, practices, and workflows.
Partners with stakeholders to enhance HR services, fostering innovation and efficiency in operational processes.
Prepares data extracts and supports payroll functions, facilitating timely and accurate processing.
Proactively assists People Services team, addressing emerging needs and operational demands.
Works closely with the People Services Country Manager to resolve challenges and align solutions with strategic HR objectives.
Skills & Experience
Relevant experience in entering, maintaining, and processing accurate data within business IT applications.
Expertise in preparing and managing high-volume data extracts.
Experience using HR software, including Microsoft Dynamics 365 HR Solution (preferred).
Proficiency in Microsoft Office and other productivity tools.
Experience collaborating with stakeholders across diverse regions, including North America.
Skilled in conducting and evaluating background checks with accuracy and discretion.
Ability to prioritize and manage high-volume workloads efficiently.
Strong written and verbal communication skills, ensuring professionalism across all interactions.
Ability to handle sensitive and confidential information responsibly.
Proactive and adaptable, thriving in both independent and collaborative work environments.
Effective time-management and organizational skills, ensuring efficiency in task execution.
Ownership and accountability, consistently seeing tasks through to completion.
A college degree or equivalent professional experience is beneficial.
Job Classification
Industry: Software ProductFunctional Area / Department: Human ResourcesRole Category: HR OperationsRole: HR Operations - OtherEmployement Type: Full time