Role & responsibilities
Expected to build knowledge and support the team.
- Participate in Problem Solving discussions.
- Assist in troubleshooting and resolving client issues effectively.
- Collaborate with team members to enhance service delivery and client satisfaction.
- Document client interactions and resolutions to improve future support processes.
Professional & Technical Skills:
- Must To Have Skills: Proficiency in Microsoft Windows Desktop Management.
- Good To Have Skills: Experience with remote desktop support tools.
- Familiarity with system configuration and troubleshooting.
- Understanding of network connectivity issues and solutions.
- Ability to communicate technical information clearly to non-technical users
Keyskills: Desktop Support Laptop Support Desktop Engineering Desktop Administration
AppSquadz, an advanced AWS consulting partner, is one of the leading cloud migration and consultation service providers which is committed to helping customers and enabling them to build a better tomorrow using the the power of the cloud. Additionally, it is enabling businesses to leverage digital t...