You will be the Customer Support Executive responsible for providing exceptional support to customers and vendors through phone, email, and chat. Your main responsibilities will include resolving queries effectively, ensuring customer satisfaction, collaborating with internal teams, and maintaining MIS reports accurately. You should have 1-2 years of customer service experience, a Bachelor's degree is preferred, proficiency in English is required, and basic knowledge of transportation logistics is desired. Strong communication skills and the ability to manage multiple communication channels are essential. The job is full-time, in-person, with the possibility of day, night, or rotational shifts. The work location is in Sector 17, Gurgaon, Haryana.,
Employement Category:
Employement Type: Full timeIndustry: BPO / Call CenterRole Category: Not SpecifiedFunctional Area: Not SpecifiedRole/Responsibilies: Customer Service Representative