Product Operations Associate (HR Tech SaaS) @ ti Steps

Job Description

Product Operations Associate (HR Tech SaaS)

Open Positions: 2

Reporting To: Program Head

 

About the Role:

 

As a Product Operations Associate, you will help streamline product operations for our HR Tech SaaS platform. This role ensures smooth execution of product releases, process documentation, and coordination across engineering, sales, and customer success teams, enabling HR teams to benefit from our technology seamlessly.

 

Key Responsibilities:

 

* Support product release cycles, feature rollouts, and operational workflows

* Maintain reports and dashboards tracking product performance and HR customer adoption

* Coordinate with sales and customer success to capture HR-related feedback and requirements

* Identify process gaps and suggest improvements for better product delivery

* Assist in gathering user insights and documenting product workflows for HR teams

 

Requirements:

* 02 years of experience in product operations or SaaS program management

* Strong organizational and reporting skills with attention to detail

* Familiarity with HR processes (recruitment, onboarding, engagement) is an advantage

* Comfort with spreadsheets, dashboards, and project management tools

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Rs 0 - 50K PM Rs 50K - 1 LPA Rs 1.0 - 1.5 LPA Rs 1.5 - 2.0 LPA Rs 2.0 - 2.5 LPA Rs 2.5 - 3.0 LPA Rs 3.0 - 3.5 LPA Rs 3.5 - 4.0 LPA Rs 4.0 - 4.5 LPA Rs 4.5 - 5.0 LPA Rs 5 - 6 LPA Rs 6 - 7 LPA Rs 7 - 8 LPA Rs 8 - 9 LPA Rs 9 - 10 LPA Rs 10 - 12 LPA Rs 12 - 14 LPA Rs 14 - 16 LPA Rs 16 - 18 LPA Rs 18 - 20 LPA Rs 20 - 22 LPA Rs 22 - 24 LPA Rs 24 - 26 LPA Rs 26 - 28 LPA Rs 28 - 30 LPA Rs 30 - 32 LPA Rs 32 - 34 LPA Rs 34 - 36 LPA Rs 36 - 38 LPA Rs 38 - 40 LPA Rs 40 - 42 LPA Rs 42 - 44 LPA Rs 44 - 46 LPA Rs 46 - 48 LPA Rs 48 - 50 LPA Rs 50 - 75 LPA Rs 75 Lakh - 1C PA Rs 1 Crore+ PA

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Keyskills:   tech operations communication hr program production saas customer advocacy head