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Customer Support Representative @ Wehire Talent

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 Customer Support Representative

Job Description

    CHAT Process
    Immediate joining
    Hiring for  Healthcare Chat process
    Location - Thane, Andheri 
    Quality: C1
    Requirements:
    HSC/Graduate with a minimum of 6 months or above of voice based in customer service
    Excellent communication skills
    Salary - 27k in hand
    Shifts: 24*7 rotational shifts
    Week offs: 5 days of working. Any 2 Rotational week offs

    Key Responsibilities:

    • Engage with US-based healthcare customers via chat to address inquiries, provide information, and resolve issues.

    • Maintain professionalism and empathy in all customer interactions.

    • Accurately document customer interactions in internal systems.

    • Collaborate with team members to ensure consistent and high-quality customer service.

    • Work Environment: Work from office.

    • Shift Timings: Rotational shifts covering 24 hours, including night shifts.

    • Week Offs: 2 rotational week offs.

    • Benefits: Health insurance, provident fund, and other standard benefits as per company policy.

     

Employement Category:

Employement Type: Full time
Industry: BPO / Call Center
Role Category: Customer Service (Domestic)
Functional Area: Not Specified
Role/Responsibilies: Customer Support Representative

Contact Details:

Company: Wehire Talent
Location(s): Mumbai

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Keyskills:   customer service voice process blended process

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₹ 0 to 4 Yr

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Wehire Talent

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