CHAT Process
Immediate joining
Hiring for Healthcare Chat process
Location - Thane, Andheri
Quality: C1
Requirements:
HSC/Graduate with a minimum of 6 months or above of voice based in customer service
Excellent communication skills
Salary - 27k in hand
Shifts: 24*7 rotational shifts
Week offs: 5 days of working. Any 2 Rotational week offs
Engage with US-based healthcare customers via chat to address inquiries, provide information, and resolve issues.
Maintain professionalism and empathy in all customer interactions.
Accurately document customer interactions in internal systems.
Collaborate with team members to ensure consistent and high-quality customer service.
Work Environment: Work from office.
Shift Timings: Rotational shifts covering 24 hours, including night shifts.
Week Offs: 2 rotational week offs.
Benefits: Health insurance, provident fund, and other standard benefits as per company policy.
Keyskills: customer service voice process blended process