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HR Contact Support International Voice Process- Navi Mumbai @ 2coms

Home > Voice / Blended

2coms  HR Contact Support International Voice Process- Navi Mumbai

Job Description

SUMMARY
We are seeking International  Voice Process  Representatives for an HR Support role . This is a great opportunity for candidates looking to build a career in a global, fast-paced BPO environment.
Location: Airoli/ Vikhroli
Work Mode: Work From Office
Shift Timing: Night Shift (Pick & Drop Facility Provided)
Employment Type: 3rd party Payroll

Potential for absorption into client payroll based on performance and business needs
Key Requirements
  • Qualification: Graduate or Undergraduate

  • Experience: Minimum 6 months in a customer support or voice-based process

  • Skills:

    • Excellent English communication (verbal)

    • Strong interpersonal skills and customer orientation

Additional Details
  • 5-day rotational work week

  • Structured training and support

  • Contractual role with the possibility of extension or permanent absorption

  • Work with a globally respected brand



Requirements


  • Excellent verbal and written communication skills in English
  • Strong customer handling and interpersonal skills

  • Willingness to work in rotational and night shifts

  • Immediate joiners preferred (or with a maximum of 15 days' notice)

  • Shift: Night Shift

Experience Required
6 months to 5 years of experience in:
  • Customer Support / Technical Support

  • International Voice Process (US, UK, Australian)

  • BPO / KPO / Inbound / Outbound Processes




Benefits
  • CTC: Up to 40,000 per month (based on last drawn salary and experience)
  • Laptop and other assets will be provided by the company.
  • P.F + E.S.I + 5000/- performance bonus monthly.
  • The company will give a two-way cab facility. 

Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Customer Retention - Voice / Blended
Employement Type: Full time

Contact Details:

Company: 2coms
Location(s): Mumbai

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Keyskills:   bpo voice international bpo inbound bonus verbal communication outbound process interpersonal skills hrsd kpo customer support technical support voice process international voice process written communication outbound pf english customer handling communication skills

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