Key Responsibilities
1. Manage a team of support engineers and sres to provide technical support and address system issues promptly.
2. Monitor system performance and reliability metrics, identifying areas for improvement and implementing solutions.
3. Collaborate with cross functional teams to optimize application performance and enhance system reliability.
4. Develop and maintain incident response procedures and protocols to minimize system downtime.
5. Conduct regular audits and assessments to ensure compliance with industry standards and best practices.
6. Lead the implementation of automation tools and processes to streamline support operations and enhance efficiency.
7. Provide technical expertise and guidance to team members, promoting a culture of continuous learning and development.
Keyskills: GCP Bigquery Sre Google Cloud Platform Administration