Job Description
Full job description
Company : Darpan Mangatrai Jewellers
Job Title: Sales Executive
Location : Punjagutta, HYD. - In person
Working days : 6* days/week*
Timings : 10:45 am - 09:00 pm
Compensation Range: Attractive package + Performance-Based Incentives
About the Role
We are looking for a well-groomed, polished, and customer-focused Sales Executive to join our jewellery Sales team. The ideal candidate will have proven experience in high-end or luxury jewellery sales, with a passion for delivering exceptional service and building strong customer relationships.
Key Responsibilities
1. Sales Generation
- Assist customers in selecting jewellery that suits their style, preferences, and requirements.
- Promote new arrivals and current collections to meet and exceed individual sales targets.
- Provide expert information on product features, quality, design, and craftsmanship.
- Consistently achieve and surpass monthly sales targets.
2. Customer Relationship Management
- Build and maintain long-term relationships with customers to foster loyalty and repeat business.
- Address inquiries and resolve post-purchase concerns professionally.
- Conduct timely follow-ups to ensure customer satisfaction and engagement.
3. Store Operations
- Ensure the store is well-maintained, clean, and reflects a luxury environment.
- Handle billing and transaction documentation accurately and efficiently.
- Support inventory updates and maintain premium product displays.
4. Product & Market Knowledge
- Stay informed on current jewellery trends, luxury designs, and gemstone details.
- Offer guidance on jewellery care, customization, and repair services.
- Monitor market competitors and share insights for improvement.
5. Promotions & Marketing
- Actively participate in in-store events, promotional campaigns, and Youtube live.
- Share customer feedback and insights to enhance marketing and merchandising strategies.
6. Team Collaboration
- Work closely with store managers and team members to meet overall store targets.
- Share customer preferences and emerging trends to support buying and planning decisions.
Key Skills & Qualifications
- Education: Minimum High School / Diploma
- Experience: 1 - 4 years of experience in luxury jewellery retail sales
- Communication: Strong verbal and interpersonal skills in English and local languages
- Sales: Demonstrated success in achieving sales targets
- Customer Service: Customer-centric with excellent problem-solving abilities
- Product Knowledge: In-depth understanding of jewellery materials, cuts, stones, and craftsmanship
- Presentation: Professionally groomed with a refined and polished appearance
Employee Benefits
- Annual Bonus
- Growth & Development Opportunities
- Supportive and Collaborative Work Environment
- Competitive salary plus sales incentives.
- Staff discounts on purchases.
- Training and career growth opportunities.
Job Classification
Industry: Gems & Jewellery
Functional Area / Department: Merchandising, Retail & eCommerce
Role Category: Retail Store Operations
Role: Retail Sales Associate
Employement Type: Full time
Contact Details:
Company: Mangatrai Jewellers
Location(s): Hyderabad
Keyskills:
Jewellery
Sales Executive Activities
Sales
Sales Activities
Gold
Gems
Jewelry
Sales Promotion
Customer Engagement
Luxury
Counter Sales
Showroom Sales
Gold Sales