Sales Trainer
- Urban Company (UC)
- 2 - 6 years
- Hyderabad
- 16 hours ago
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Job Description
Sales Trainer | Native Category | Urban Company
Location- Hyderabad / Pune
About the Company
Urban Company is a tech-enabled home services marketplace. Customers use our platform
to book services, such as beauty treatments, haircuts, massage therapy, cleaning, plumbing,
carpentry, appliance repair, painting , which are delivered in the comfort of their home and at
a time of their choosing. We promise our customers a high quality, standardised and reliable
service experience. To fulfil this promise, we work closely with our hand-picked service
partners, enabling them with technology, training, products, tools, financing, insurance, and
brand, helping them succeed and deliver on this promise.
About the Role & Team
Urban Company's India business is divided into three large verticals with several core
categories within these verticals. Each category has an independent user offering and supply
pool and is led by a business head.
Beauty vertical:
Salon for women: Skin-care services
Salon for women: Hair, nails and make-up
Men's grooming
Spa therapy for men and women
Treatments
Home vertical
AC and appliance repair
Cleaning and Pest control
Electricians, Plumbers and Carpenters
Painting
Products business (Largely B2B sales)
Beauty & spa products: Both OEM and private labels
Water purifiers, RO filters etc.
Home solutions store
Cleaning products
Native
Smart Locks and RO
About the Native RO category:
The Native RO category by Urban Company is a specialized vertical focused on delivering
premium water purifiers. It addresses the growing need for high quality and reliable water
purifiers, ensuring customers have access to clean, safe, and healthy drinking water. With a
commitment to quality, reliability, and customer satisfaction, this category is designed to
simplify the complexities of the water purifier industry. The Native RO category sets itself apart
by combining technical expertise, high-quality parts, and a customer-centric approach. It
aims to create a seamless experience for customers, ensuring their water purifiers operate at
peak performance without any hassle. With Native RO, Urban Company is redefining how
water purifier services are delivered, making it a trusted partner for households seeking
dependable solutions for their RO systems.
Note: This Hiring is for the Native Business under RO Category
Role Overview:
We are looking for a dynamic and experienced Sales Trainer to join our team under the
Native Category. The Sales Trainer will be responsible for equipping our field sales teams and
partner professionals with the necessary skills, knowledge, and techniques to drive customer
acquisition and service excellence. The ideal candidate should have strong sales training
expertise, excellent communication skills, and the ability to develop and execute training
programs that align with our business objectives.
What you'll do:
Design and deliver comprehensive sales training programs for field sales teams and
service professionals.
Develop sales scripts, training materials, and best practices to enhance conversion
rates.
Conduct regular training sessions, workshops, and on-the-job coaching to improve
sales effectiveness.
Monitor sales performance metrics and provide targeted training interventions.
Stay updated with industry trends and customer expectations to refine training
methodologies.
Collaborate with cross-functional teams, including category managers and
marketing, to align training initiatives with business goals.
Gather feedback from trainees and implement improvements to training programs.
Ensure sales professionals are equipped with negotiation, customer handling, and
upselling skills to maximize revenue.
What we'll need:
Bachelor's degree in Business, Sales, or a related field.
3+ years of experience in sales training, preferably in a field sales or service-based
industry.
Strong understanding of sales techniques, customer acquisition strategies, and
service excellence.
Excellent communication, presentation, and interpersonal skills.
Ability to design engaging training content and conduct interactive workshops.
Proficiency in using training tools, LMS platforms, and performance evaluation
techniques.
Experience working in a fast-paced, dynamic environment.
What can you expect:
A great work environment with massive ownership and growth opportunities - we hire
folks for a career opportunity, not just the role.
Energy and hustle of a startup with processes and depth of a big organization
Expect to work with people you can learn from and are invested in your growth
Opportunity to be part of the mission to transform customer and partner experience
Latest tools and technology to get things done provided by the company
Health insurance benefits for you and your family
At Urban Company we are committed to providing equal and fair opportunities in
employment and creating an inclusive work environment. We endeavour to maintain a work
environment free from harassment based on age, colour, physical ability, marital status,
parental status, ethnic origin, religion, sexual orientation, or gender identity.
Job Classification
Industry: Consumer Electronics & AppliancesFunctional Area / Department: Teaching & TrainingRole Category: Corporate TrainingRole: Product / Service TrainerEmployement Type: Full timeContact Details:
Company: Urban Company (UC)Location(s): Hyderabad
Keyskills: Sales Training
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About the Company Urban Company is a tech-enabled home services marketplace. Customers use our platform to book services, such as beauty treatments, haircuts, massage therapy, cleaning, plumbing, carpentry, appliance repair, painting, which are delivered in the comfort of their home and at a time o...
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