Ensure compliance with all legislation governing the operation of a Spa facility.
Ensure the guest experience is relaxing and in accordance with the hotel's standards.
Ensure the health and safety of guests and employees are paramount at all times.
Ensure consistent Spa experience development to ensure that innovation and uniqueness is maintained.
Ensure proper inventories of all operating Spa equipment are conducted in line with audit standards in order to effectively manage operational cost.
Ensure that the Spa team adhere to all hotels and company operational and service standards.
Ensure that spa department follows business conduct and ethics.
Ensure that spa department follows hotels policies and procedures including health, hygiene, emergency and Fire prevention.
Ensure that the spa department follows safety and maintain confidentiality for all guests and colleagues at all times.
Ensure all spa, health club and wellness equipment is maintained in good working order at all times.
Ensure that all stock and cash items are kept safely under lock and key.
Able to provide guidance, encouraging teamwork and facilitating related professional work processes.
Able to achieve high performance and operational standards.
Able to liaise with internal and external parties at the appropriate levels to ensure smooth flow of the spa operations.
Able to handle any guest complaints or special requirements.
Able to promote and sell spa programs to groups, conference guestswalk-inetc.
Able toupsellthe spa and wellness programs.
Continental Hospital is a NABH and JCI-accredited facility in Hyderabad offering multi-specialty tertiary and quaternary care services. The hospital has a capacity of 750 beds with 250 operational beds currently. The hospital has Green OT, Level 3 NICU and PICU, and it's known for efficient critical...