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Channel Manager/ Product Manager - Retail @ HDFC Bank

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 Channel Manager/ Product Manager - Retail

Job Description

  1. Identify new product opportunities to be developed for VLEs, in line with the competition and the business requirement ( within Unsecured Group )
    • Competition benchmarking on product offerings, TATs, STP processes
    • New product ideas at customer segment level
    • Ideas for tweaking processes, products, policies to scale-up
    • - Activate VLEs for sourcing business for the bank.
      • Visit 25 VLEs every month with bank sales team with the underlined objective :
      • Understand the current processes, pain areas and design / execute new / better processes
      • Adherence to the sales pitch for the respective product, and tweak it to ensure maximum conversions
      • Track VLEs activation for each of the business

  2. Leads optimisation on CRM
    • Ensure correct mapping of LG/LC on CRM
    • Tracking leads conversion with rigorous follow-up with the bank team
    • Ensuring regular feedback to the VLEs for each lead generated
    1. Recommend STP / Partial digital processes to improve efficiency
      • Measure TATs for the products offered
      Make the customers journey friction-less, paperless

Perks and Benefits

Variables and other bank benefits as per policy

Job Classification

Industry: Banking, Financial Services, Broking
Functional Area: Financial Services, Banking, Investments, Insurance,
Role Category: Retail/Personal Banking
Role: Retail/Personal Banking
Employement Type: Full time

Education

Under Graduation: Graduation Not Required, Any Graduate in Any Specialization
Post Graduation: MBA/PGDM in Any Specialization
Doctorate: Doctorate Not Required, Any Doctorate in Any Specialization

Contact Details:

Company: HDFC Bank
Location(s): Delhi, NCR

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Keyskills:   Retail Assets Product Management Channel Management New Product

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₹ 10,00,000 - 15,00,000 P.A

HDFC Bank

HDFC Bank Limited HDFC Bank Ltd was promoted in the year 1994 by the premier housing finance company of the country, HDFC Ltd. The Bank commenced operations as a Scheduled Commercial Bank in January 1995. Today the Bank has a nationwide network of over 2000 branches and 5624 ATMs spread over 996...