Job Descriptions: The job holder is responsible for answering customer calls, suggestion new ideas, and providing customer suggestions to Team Leaders /line manager with prudence in order to maintain and enhance the customer image. Isolating the technical issues to coordinate with appropriate team to get the issue resolved. Handle customer inquiries both telephonically and by email. Ability to understand technical issues, categorise them and report to appropriate team to get any issues resolved. Enhance revenue by providing sales assistance through use of basic, cross-selling, and up-selling sales techniques. Flexibility in work shifts.
Employement Category:
Employement Type: Full timeIndustry: ITFunctional Area: AdminRole Category: Basic IT / Technical / Internet SkillsRole/Responsibilies: Digital Systems Support Specialist
Contact Details:
Company: Param Info ComputerLocation(s): Hyderabad