Job Description
Immediate Joining For Customer Service Executive / Fixed Day Shift - Salary upto 27k Call HR fiza 9008340***
Location: Bangalore
Function: Sales and Business Customer Service
Responsibilities:
Identify and assess customers needs to achieve satisfaction.
Build sustainable relationships and trust with customer accounts through open and interactive communication.
Provide accurate, valid and complete information by using the right methods/tools.
Handle customer complaints, provide appropriate solutions and alternatives within the time limits
Follow up to ensure resolution.
Keep records of customer interactions, process customer accounts.
Follow communication procedures, guidelines and policies.
Take the extra mile to engage customers.
Requirements:
Education- Graduation/HSC qualified.
Excellent verbal communication skills
Good Interpersonal skills, numerical and analytical ability.
Decision making skills.
Language required: English & Hindi mandatory +Kannada/Tamil/Marathi preferred.
Proficient in MS-Office (Excel, Word).
For more details Call HR
Employement Category:
Employement Type: Full time
Industry: ITES
Functional Area: Customer Service
Role Category: Customer Service Executive (Non-voice)
Role/Responsibilies: Hiring For Domestic & International Bpo Salary ~ 3.5l Ctc | Telephonic Interview Call Fiza 90083408 Job For 0-5 Year Exp In
Contact Details:
Company: Job Shop
Location(s): Bengaluru
Keyskills:
Domestic bp
International Bp
Call Center
Customer Service Executive
Customer Service
Customer Suppor
Customer Care