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Support Engineer/ Support Manager/ Hadoop @ Freestone Infotech

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 Support Engineer/ Support Manager/ Hadoop

Job Description

Job Description for Support Engineer/ Support Manager: -
Experience 3 to 8 years

Primary Skills
Proficient in Hadoop and its eco-system [ HDFS, Hive, HBase, Pig, Zookeeper, Spark].
Experience working on different Hadoop distribution, such as Cloudera, Hortonworks, Mapr.
Working knowledge of Python and shell scripting (Bash). Experience with Java a plus.
Prior working experience with any or all of EC2, S3, EBS, ELB, RDS, Dynamo DB, EMR
Installing and Configuring Spark, Hive, Kafka, Oozie, Yarn, HDFS and other components using Cloudera Manager / Apache Ambari
Hands on Big Data experience - installation, operations, troubleshooting and tuning of key platforms/tools: CDH/HDP/ MapR/ EMR/ HDI/ Databricks /Dataproc etc.,
Some experience with NoSQL technologies like DynamoDB, Redis, MongoDB, Cassandra
Focused on troubleshooting directly with customers, interacting via multi-channel issue/case management.
Examples include installation and upgrade issues, configuration and environmental issues, end user operational and app/job tuning issues.
Diagnose, troubleshoot and resolve issues related to our platforms.
Participate in an on-call rotation.

Other skills: -

Strong Linux/Unix system administrator skills
Strong Hadoop troubleshooting skills
Customer service experience / strong customer focus
Good to have a working knowledge of Data integration solution or any ETL tool
Support and Troubleshooting client issues.

Soft Skills: -

Self-starter who is excited about learning new technologies on a regular basis
Work on critical, highly complex customer problems that may span multiple services
Drive customer interactions. Phone, Chat, Emails, Screen shares and conference calls
Apply advanced troubleshooting techniques to provide unique solutions to our customers individual needs
Excellent oral and written communication skills
Learn and use ground-breaking technologies
Write tutorials, how-to videos, and other technical articles for the customer community

Job Classification

Industry: IT-Software, Software Services
Functional Area: IT Software - Other,
Role Category: Admin/Maintenance/Security/Datawarehousing
Role: Admin/Maintenance/Security/Datawarehousing
Employement Type: Full time

Education

Under Graduation: B.Tech/B.E. in Any Specialization, B.Sc in Any Specialization
Post Graduation: Post Graduation Not Required, Any Postgraduate in Any Specialization
Doctorate: Doctorate Not Required, Any Doctorate in Any Specialization

Contact Details:

Company: Freestone Infotech Pvt. Ltd
Location(s): Mumbai
Website: https://www.privacera.com/

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Keyskills:   Application support Support Design Patterns Hadoop Big Data Hdfs Spring kubernet docker hortonworks Technical Support Spark aws

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Freestone Infotech

Freestone Infotech Pvt. Ltd Freestone Infotech is a fast growing, global IT solutions company providing innovative & best-in-class turnkey solutions to enterprises worldwide using our expertise in Big Data Solutions, Data Analysis, Machine Learning & Product development.

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