customer service representative @ Coral Bling Services

Home > Customer Service Executive (Voice)

customer service representative

Coral Bling Services
1 - 6 Years
Pune
5 years ago
Email to a friend
Report this job

Job Description

Job Overview
Candidate with 1+ year US calling experience excluding training period. (Must have conversational skills and not just sales background)
Must be fluent in communication, soft skills and research.
Must be proactive, logical and problem solver (we can check this during the interview)
Must have worked on excel and CRMs.
Responsibilities and Duties
List of the responsibilities and duties of this job.
Candidate will be working on client CRM with live orders.
Agent must take care of calling and extensive CRM work on all the orders allocated to him for the day.
Must ensure all the necessary procedures and protocols are followed.
Must ensure one call resolution (OCR) and One Order Entry Perfection.
Must ensure the Orders are entered with all the necessary information provided by client.
Make detailed and understandable notes on the order.
Must complete the order in appropriate way for the next team for follow up.
Qualifications
Education level Must be graduate with any stream.
Must have experience in working on CRM.
Experience 1+ year of USA calling experience. Customer Service preferable.
Specific skills Fluent English communication.
Personal characteristics Soft spoken since we are dealing with sensitive accounts.
Certifications None.
Other must be ready to work in Night Shift.

Employement Category:

Employement Type: Full time
Industry: ITES
Functional Area: Customer Service
Role Category: Customer Service Executive (Voice)
Role/Responsibilies: customer service representative

Contact Details:

Company: Coral Bling Services
Location(s): Pune

+ View Contact

Login

Candidates can login here to view contacts and apply.

Sign In Sign Up

Email:

Password:

Password too short

To create your profile, apply for a job or make a registration

Your name (*)

Email (*)

Mobile (*)

Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach Resume Max 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

Candidates are expected to provide most recent and accurate profile information, inappropriate content is strictly prohibited!

Keyskills: Customer Care Executive International Call Center International Bp Voice Process Call Center Executive

Job seems aged, it may have been expired!
Fraud Alert to job seekers!

₹ 60000 - 260000 IN

Job application

We will notify the employer with your details. You can also attach a resume or a cover letter.

Sign In Sign Up

Email:

Password:

Password too short

To create your profile, apply for a job or make a registration

Your name (*)

Email (*)

Mobile (*)

Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

Coral Bling Services

SR. SALES executive

customer service representative @ Coral Bling Services

Home > Customer Service Executive (Voice)