Job Description
* Responsibility of handling any inquiries and resolving customer complaints on the service call
* Seize opportunities to upsell products when they arise
* Build sustainable relationships and engage customers by taking the extra mile
* Keep records
Required Candidate profile
Education-
UG or Graduation
Excellent Communication, both verbal and written
Perks and benefits
Plus incentives and transportation
Job Classification
Industry: BPO, Call Centre, ITeS
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations,
Role Category: Voice
Role: Voice
Employement Type: Full time
Education
Under Graduation: Any Graduate in Any Specialization, Graduation Not Required
Post Graduation: Any Postgraduate in Any Specialization, Post Graduation Not Required
Doctorate: Doctorate Not Required, Any Doctorate in Any Specialization
Contact Details:
Company: White Horse Manpower Consultancy Private Limited
Location(s): Bengaluru
Website: https://www.whitehorsemanpower.in
Keyskills:
BPO
call centre
CSR
Customer Complaints
Fixed Shift
Call Center