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Associate - Bengaluru/Bangalore,Chennai - CSS @ CSS corp

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 Associate - Bengaluru/Bangalore,Chennai - CSS

Job Description

Designation Associate

Location Bangalore (ITPL); Chennai : (Ambattur)

Exp : 0 5 years

  • Graduation in any respect
  • Excellent Communication Skills (Written & Verbal)
  • Knowledge about Voice & Accent and Grammar
  • Strong knowledge of customer care processes and techniques
  • Call quality/ transactional monitoring experience
  • Experience in Coaching/Training Delivery
  • Objection Handling Skills
  • Good Understanding about how the Support industry works
  • Should possess good knowledge in creating reports
  • Should have a minimum experience of 0 - 2 years in Soft Skills Quality
  • Collaboration and teamwork
  • Grasping complex issues and driving effective problem solving
  • Strong analytical and problem - solving skills
  • Should be open to work in any shift

Job Classification

Industry: IT-Software, Software Services
Functional Area: IT Software - Application Programming, Maintenance,
Role Category: Admin/Maintenance/Security/Datawarehousing
Role: Admin/Maintenance/Security/Datawarehousing
Employement Type: Full time

Education

Under Graduation: B.Tech/B.E. in Computers
Post Graduation: M.Tech in Computers
Doctorate: Doctorate Not Required

Contact Details:

Company: CSS Corp
Location(s): Chennai

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Keyskills:   IT services Training delivery IT procurement Sales Analytical QA Associate Sales Associate Monitoring Technical support

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CSS corp

CSS Corp is a new age IT Services and Technical Support Services company that harnesses the power of digital to address customer needs. The company collaborates with leading businesses and enterprises to reimagine customer engagement models, help streamline business operations, and identify new reve...