Responsible for maintaining and supporting the Oracle EBS modules
Strong experience in OM , SCM (Procurement, Inventory, WIP, MRP, etc.), and Quoting, Oracle modules and related Boundary tools
Duties include user support, application maintenance, reporting and troubleshooting of functional issues and transactions.
Assist the other members of the application support group in regular operations as well as ongoing evaluation for system related process improvements and development solutions to meet end user s needs
Analyze the interfaces and integration points
Setup and change configurations within the Oracle OM/ SCM Modules
Work closely with Business users on process improvements
Work closely with external support / consulting companies on incident management, requirement management and change management services
Document as-is and to-be business processes, configuration scripts and other associated functional/technical specifications
Root cause analysis and complex problem-solving skills are important
Experience in analyzing data and translating business requirements into technical specifications
Manage OM/ SCM projects and provide timely deliverables
Job Classification
Industry: IT-Software, Software ServicesFunctional Area: ITES, BPO, KPO, LPO, Customer Service, Operations, Role Category: VoiceRole: VoiceEmployement Type: Full time
Education
Under Graduation: Any Graduate in Any SpecializationPost Graduation: MCA in ComputersDoctorate: Any Doctorate in Any Specialization, Doctorate Not Required