We are urgently looking to hire Team Leader Operations for our organization based at Kirti Nagar, New Delhi.
Call for interview Himanshi- 9205440***/8826127***
Job Description
You need to handle a team of about 15-20 reps working for leading Pharma company. You will be required to meet daily targets, be a part of recruitment, will be responsible for call listening and further coaching.
Graduate/ Post- Graduate
Excellent English Communication Skills
Should have minimum 2 years of Team Handling experience
Should be able to monitor calls and coach reps
Good command over CSAT/Shrinkage/Attrition etc
Monitor individual & Team performance and take steps to improve productivity and correct aberrations
Adherence to Login hours & maintain the desired AHT Levels.
Develop strong customer relationships and provide paramount service
Immediate Joining
Salary- upto 30K
Day shift- Mon-Sat (10 a.m.- 6 p.m.)
Call for interview Darpan- 9205440***/8826127***
DreamWeavers InfoCom is a leading healthcare communications enterprise which specializes in digital solutions, catering to the life sciences industry. The company provides multi-channel marketing modules to drive HCP engagement, patient support platforms in acute & chronic verticals, custom ph...