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Team Leader Operations @ DreamWeavers InfoCom

Home > Operations Management / Process Analysis

 Team Leader Operations

Job Description

We are urgently looking to hire Team Leader Operations for our organization based at Kirti Nagar, New Delhi.

Call for interview Himanshi- 9205440***/8826127***

Job Description

You need to handle a team of about 15-20 reps working for leading Pharma company. You will be required to meet daily targets, be a part of recruitment, will be responsible for call listening and further coaching.

Graduate/ Post- Graduate

Excellent English Communication Skills

Should have minimum 2 years of Team Handling experience

Should be able to monitor calls and coach reps

Good command over CSAT/Shrinkage/Attrition etc

Monitor individual & Team performance and take steps to improve productivity and correct aberrations

Adherence to Login hours & maintain the desired AHT Levels.
Develop strong customer relationships and provide paramount service

Immediate Joining

Salary- upto 30K

Day shift- Mon-Sat (10 a.m.- 6 p.m.)

Call for interview Darpan- 9205440***/8826127***

Employement Category:

Employement Type: Full time
Industry: BPO / Call Center
Role Category: Operations Management / Process Analysis
Functional Area: Not Applicable
Role/Responsibilies: Team Leader Operations

Contact Details:

Company: DreamWeavers InfoCom
Location(s): Delhi, NCR

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₹ 2.5 - 3.5 Lakh/Yr

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DreamWeavers InfoCom

DreamWeavers InfoCom is a leading healthcare communications enterprise which specializes in digital solutions, catering to the life sciences industry. The company provides multi-channel marketing modules to drive HCP engagement, patient support platforms in acute & chronic verticals, custom ph...