Experience - 6+ Years in HR in the ITES / BPO / Service industry
Roles & Responsibilities -
Responsible for driving and maintaining various processes facilitating employee engagement
, motivation , communication;
. Grievance handling; counseling, establishment and maintenance of communication channels.
Facilitate the creating of a world-class working environment that will attract and retain the
, highest caliber of people
Drive and execute HR strategies to support and achieve employee relation activities
Responsible for all employee communication & grievances management
Actively benchmark all HR activities and adopt suitable initiatives based on industry trends
Conduct Employee satisfactions surveys and ensure that it is at expected levels
Facilitate the driving of organization Culture
Facilitate (through multiple initiatives) and maintain high morale and teamwork resulting in high
, employee satisfaction.
Dealing with issues of employee (in) discipline and maintaining employee relations resulting in fun
, filled work place amidst high performance orientation.
Ensure regular communication happens from Top Management in the form of Town Halls and
Meetings .
Assist is driving Location level Employee Engagement Events
Plan and Execute Employee Communication on the floor along with Ops
Conduct Employee Skips and report out and drive actions to closure
Assist in Employee related documentation and filing of disciplinary cases with central filing team
Connect with New Hires and drive Retention in 90 days bracket
Generic & Specific Skillset
Data Management
Detail oriented
Organizing and planning
Time Management
Influencing
Problem Solving
Presentation skills
Willingness to work in evening / night shifts is a must.
Required Candidate profile
Keyskills: employee engagement employee relations HR Generalist HRP hr employee communication HR Partner grievance handling
Concentrix Daksh Services India Private Limited. A wholly owned subsidiary of SYNNEX Corporation (NYSE: SNX), Concentrix is a leader in high-value global business services. It partners with its clients to deliver end-to-end customer engagement services, technology innovations, analytics, process...