Job Description
HI WARM GREETING FROM RIVERA MANPOWER SERVICES
Hurry up book the interview slots.
For further details please contact below given numbers
SMITHA @ 8884777***
CHETHANA @ 7829336***
AFEEFA @ 7829336***
We Looking out the candidate who have Experience in Customer support profile / semi voice / international voice / voice process.
Openings available:
Process Name:COLLECTIONS SPECIALIST.
Shift Timings:Rotational Shift & Rotational off
Work Location: Bangalore
Salary Package: 6 LPA
Rounds of Interviews: HR round / Voice & Accent / Manager Round
Graduate Qualifications: Any Graduates/undergraduates
Experience Needed: Experience in International BPO / Call Center / Client Servicing / Customer Service / Technical Support / Marketing / Sales / KPO / ITES or any other relevant domain can apply.
JOB DESPRIPTION :
Connecting with customers through Inbound/Outbound calls regarding Credit Card payments
- Making outbound collections calls - 1st Bucket Collections onwards.
- Providing solutions & payment arrangements to Customers
- A strong motivation for client service / customer satisfaction.
- Adherence to prescribed quality, productivity and compliance standards.
- Assist in resolving escalated issues
- Ability to gel well with a diverse team of high performing individuals
Required Candidate profile
Candidates who are with relevant experience can apply
*Possess good analytical skills - detail oriented
*Possess good communication skills, both oral and written
*Be familiar with Microsoft applications and working knowledge of MS excel
*Have a good attitude - should be committed to the work
Perks and Benefits
Salary Hikes / Incentives / Night shift allowances / Over-time allowances / Medical benefits also provided.
Job Classification
Industry: BPO, Call Centre, ITeS
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations,
Role Category: Voice
Role: Voice
Employement Type: Full time
Education
Under Graduation: Graduation Not Required, Any Graduate in Any Specialization
Post Graduation: Any Postgraduate in Any Specialization, Post Graduation Not Required
Doctorate: Doctorate Not Required, Any Doctorate in Any Specialization
Contact Details:
Company: Rivera Manpower Services
Address: #8,SAMSUNG PLAZA,3RD FLOOR,BTM 2ND STAGE., BANGALORE, Karnataka - 560076,India
Location(s): Bengaluru
Website: https://www.riveramanpowerservices.in
Keyskills:
international bpo
inbound calls
customer service
investment banking
outbound calls
ites
client servicing
international voice
call center
customer support
banking
voice process
mortgage
calling
semi voice
international calls