Genpact is Hiring for Semi-technical Chat Executives.
With a startup spirit and 80,000+ curious and courageous minds, we have the expertise to go deep with the worlds biggest brandsand we have fun doing it. Now, were calling all you rule-breakers and risk-takers who see the world differently, and are bold enough to reinvent it. Come, transform with us.
Genpact is Hiring for Semi-technical Chat Executives.
Walk-in Date : 4th May
Job Location : Delhi/ Ncr
Interview timings- 11am to 2pm
Interview location:
Genpact, 22B, Sec-18,Udyog Vihar, Gurgaon
Landmark : Near Airtel
Nearest Metro Station :Iffco Chowk & MG Road Metro Station
Shifts: 24*7
Please mention "HR Prerna " Name on top of the resume and directly walk-in at the venue.
CONTACT PRERNA @ 9315920***
Job Duties :
1.Answering and resolving customers queries received via email.
2. Meet the Basic Targets with high Fatal error accuracy and overall Accuracy
3. Interacting with customer to understand the query better and to provide appropriate resolution
4. Cross selling an insurance plan.
Qualification and skills required -
1. Graduate in any stream/ Preferable Masters degree
2. Should have basic computer operating knowledge
3.Should have >1 year experience in operations/customer services
4. Good communication skills with I speak of 3-4
5. Written communication skills
6. Basic computer operating skills.
IMPORTANT:
2 UPDATED COPIES OF RESUME
ID PROOF ORIGINAL (AADHAR IS MANDATORY )
2 XEROX COPIES OF ID PROOF
2 PASSPORT SIZE PHOTOGRAPHS
LAST 3 MONTHS PAY SLIPS ( IF ANY )
Keyskills: fresher technical helpdesk service desk customer care technical support semi -technical voice support customer support client relations help desk troubleshooting bpo call center customer service trouble shooting helpdesk chat process tech suppor
Genpact (NYSE: G) is a global professional services firm that makes business transformation real. We drive digital-led innovation and digitally-enabled intelligent operations for our clients, guided by our experience running thousands of processes primarily for Global Fortune 500 companies. We think...