3CLogic transforms customer and employee experiences with its leading Cloud Contact Center and AI capabilities purpose-built to enhance today's leading CRM and Customer Service Management platforms.
1.User Research & AnalysisConduct usability testing to gather deep insights.Synthesize findings into personas, customer journey maps, and user flows.2.Product DesignTranslate complex SaaS features into clean, accessible, ...
5-7 years of experience in Software/Application development/enhancement and handling high-priority customer escalations. Rich experience in Node.Js, JavaScript, Angular, AWS (S3, Lambda, EC2, Dynamo, Cloudfront, ALB). Good Ex...