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Business Analyst -Process Improvement or @ Net2Source

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 Business Analyst -Process Improvement or

Job Description

Roles and Responsibilities

  1. Candidates current Co. should be from BPO/Contact Center Background only.
  2. Shifts - US only (Work window 4pm-4am) 9 hours shift.
  3. Week Offs - Any 2 days
  4. Candidate who has driven projects only on voice based processes is a must (US clients will be preferred). blended also consider.
  5. Candidate should be from Mumbai location.

BPO Industry experience and metrics knowledge (preferred), Communication Skills, Problem Solving Skills, Critical Thinking Skills, Relationship Building skills, Experience creating Business Requirement Document for Project plans; Experience developing and delivering compelling client presentations with strong narrative presentation


Desired Candidate Profile

Knows and applies fundamental concepts, practices and procedures of specialized field. Graduate with prior BPO contact center experience creating and managing project scope documentation and client facing project result presentations using MS Office tools.

  • Someone who has worked within Process Excellence or Process Improvement or Business Analyst
  • Good communication skills

How To Apply


Interested candidates please share resume on this email id - pr************a@ne*******e.co.in

Job Classification

Industry: BPO, Call Centre, ITeS
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations,
Role Category: Operations
Role: Operations
Employement Type: Full time

Education

Under Graduation: Any Graduate in Any Specialization
Post Graduation: Any Postgraduate in Any Specialization
Doctorate: Doctorate Not Required, Any Doctorate in Any Specialization

Contact Details:

Company: Net2Source LLP
Location(s): Mumbai

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Keyskills:   Blended Process Bpo Operations Continuous Improvement Process Improvement Process Excellence International Voice Voice Process Operations Us Business Analysis

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₹ 7,00,000 - 15,00,000 P.A

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