Tele Marketing Executive
- The Sun
- 0 to 3 Yrs
- Kolkata
- 6 years ago
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Job Description
Job Responsibilities:
Converts inquiries into sales by answering inbound telephone calls.
Telemarketing Representative Job Duties:
- Advises present or prospective customers by answering incoming calls on a rotating basis; operating telephone equipment, automatic dialling systems, and other telecommunications technologies.
- Influencing customers to retain or buy product or service by following a prepared script to give product reference information.
- Documents transactions by completing forms and record logs.
- Regular checks and follow ups to the customers, sending bulk SMSs.
- Keeping track of all the called up customers.
- Maintains database by entering, verifying, and backing up data.
- Keeps equipment operational by following manufacturer's instructions and established procedures; notifying team leader of needed repairs.
- Maintains operations by following policies and procedures; reporting needed changes.
- Maintains quality service by following organization standards.
- Maintains technical knowledge by attending educational workshops; reviewing publications.
- Contributes to team effort by accomplishing related results as needed.
- Reporting to the immediate supervisor or the team lead with the work status.
Telemarketing Representative Skills and Qualifications:
Persuasion, Telephone Sales, Customer Focus, Data Entry Skills, Selling to Customer Needs, Closing Skills, Telephone Skills, Organization, Energy Level, Persistence, Product Knowledge, Bulk SMSs, Back office operations, Report to supervisor, Team player, Target oriented, Self driven, Handle the pressure, Good communication skills (Bangla, Hindi, English)
Salary : Best in the market / negotiable
Employement Category:
Employement Type: Full timeIndustry: Travel / TourismRole Category: Back Office OperationsFunctional Area: Not ApplicableRole/Responsibilies: Tele Marketing ExecutiveContact Details:
Company Name: The SunLocation(s): Kolkata+ View Contact
Fraud Alert to job seekers!
₹ 50,000 - 3.0 Lakh/Yr
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