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Client Manager - Ernakulam / Kochi/ Cochin @ Williams Lea

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 Client Manager - Ernakulam / Kochi/ Cochin

Job Description

- Responsible for daily, weekly and monthly calls with clients to understand customer expectations and also provide updates.
- Leads and coordinates efforts of The entire team and acts as an important interface role with The service delivery team and senior management
- Coach & mentor team member/Leads to enable them to manage their teams better.
- Responsible for attending first level escalation.
- Assess domain knowledge of The team players through periodic assessments.

Job Classification

Industry: Internet
Functional Area: Project & Program Management,
Role Category: Technology / IT
Role: Technology / IT
Employement Type: Full time

Education

Under Graduation: B.Tech/B.E. in Computers
Post Graduation: Post Graduation Not Required
Doctorate: Doctorate Not Required

Contact Details:

Company: Williams Lea
Location(s): Kochi/Cochin

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Keyskills:   Service delivery management Mentor Management

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Williams Lea

Williams Lea is the leading global provider of skilled business-critical support services to financial, legal and professional services firms.From our humble beginnings as a print shop in London, to our position today as a global outsourcing leader, our business is built on a strong heritage...