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Immediate Hiring For Customer Support (Banking) @ Careernet

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 Immediate Hiring For Customer Support (Banking)

Job Description

Required Candidates for Customer Support (Inbound Officer)- Banking


NOTE: ONLY IMMEDIATE JOINERS


Location: Who Stays near perangudi , chennai


Salary: 2.50 to 5 LPA


5 days working (Rotational Shifts)

Monday & Thursday weekly off except Saturday & Sunday


Qualification: No Graduate before 2017

Age: 26 yrs max

Experience: Graduates Minimum 3 years exp/ Post Graduates Minimum 2 years exp.


Responsibilities:

  • Displaying complete onus to customers queries / problems
  • Delivering service with requisite courtesy and accuracy
  • Adhering to product and process requirements, with nil errors
  • Escalating customer issues to the right internal stakeholders
  • Effectively resolving customer complaints at the first instance, with excellent customer satisfaction scores
  • Ensure process efficiency and effectiveness by
  • Complying to service and sales guidelines
  • Achieving Call Quality targets
  • Resolving customer queries at the first instance of contact, with minimum call handling time
  • Cross-sell / upsell set products like
  • Loans and mortgages
  • Priority / elite accounts

Contact Details:

To Apply pls share resume at an*********t@ca******t.co.in

Or call @ 8750445*** (morning 10 am till 6pm evening)



Job Classification

Industry: Banking
Functional Area: Customer Success, Service & Operations,
Role Category: Customer Success, Service & Operations - Other
Role: Customer Success, Service & Operations - Other
Employement Type: Full time

Education

Under Graduation: Any Graduate
Post Graduation: Medical-MS/MD in Gyneocology
Doctorate: Doctorate Not Required

Contact Details:

Company: Careernet Technologies
Location(s): Chennai

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Keyskills:   Bcom Loans Customer Service Calling Phone Banking Customer Satisfaction Inbound Credit Cards Mba Finance Customer Support Call Quality Sales Mortgage Mortgage Loans Service Sales Business Development accounts Mba Fresher CRM

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₹ 2,00,000 - 5,00,000 P.A

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Careernet

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