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International Voice Process (Goregaon) Mumbai @ Careernet

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 International Voice Process (Goregaon) Mumbai

Job Description

Required Freshers for Inbound Voice Hiring (Banking Domain)


NOTE: Only Graduate Freshers with Good Communication Skills


Location: Goregaon East Besie Hub Mall

Salary: 3-3.50LPA for freshers

Upto 5 lakh for experienced

NO BE/BTECH

5 days working

Rotational Shifts for male

day shifts for female candidates

2 rotational off


Qualification: Graduates (2019-2021)batch

AGE MAX 27yrs


Responsibilities:

  • Displaying complete onus to customers queries / problems
  • Delivering service with requisite courtesy and accuracy
  • Adhering to product and process requirements, with nil errors
  • Escalating customer issues to the right internal stakeholders
  • Effectively resolving customer complaints at the first instance, with excellent customer satisfaction scores
  • Ensure process efficiency and effectiveness by
  • Complying to service and sales guidelines
  • Achieving Call Quality targets
  • Resolving customer queries at the first instance of contact, with minimum call handling time
  • Cross-sell / upsell set products like
  • Loans and mortgages
  • Priority / elite accounts

Contact Details:

To Apply pls share resume at an*********t@ca******t.in

Or call @ 8750445*** (morning 10 am till 5 pm evening) mon to sat



Job Classification

Industry: Banking
Functional Area: Customer Success, Service & Operations,
Role Category: Customer Success, Service & Operations - Other
Role: Customer Success, Service & Operations - Other
Employement Type: Freshers

Education

Under Graduation: Any Graduate
Post Graduation: CA in CA
Doctorate: Any Doctorate

Contact Details:

Company: Careernet Technologies
Location(s): Mumbai

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Keyskills:   BPO International Call Center US Shift Banking Calling Customer Satisfaction Process Efficiency Communication Skills Inbound Voice Process Call Quality Service Sales Customer Complaints Mba Fresher Night Shift International BPO International Voice Process

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₹ 2,00,000 - 4,00,000 P.A

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Careernet

www.carrernet.co.in