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Team Leader Outbound Sales @ Ladder Step Human

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 Team Leader Outbound Sales

Job Description

Hi Candidates


Greetings of the day


We are hiring for,

Team Leader Outbound Sales

Location Hyderabad , Mumbai

Vertical:Outbound Sales | e-Learning

Roles and Responsibilities:

Responsible for Day to Day Operations of Assigned Team at centre.

Manage a strong professional relationships with team members, Clients and Key Stakeholders

Assist Team Manager with the development and execution of annual business plan, while looking for new ways to improve operations and cost optimization

Conduct staff performance reviews; assess needs, cost/benefit analysis and other operational strategy assessments.

Establish a high standard for productivity, quality, and customer service as well as define user guidelines.

Manage and improve team performance through performance monitoring, problem resolution, system audits and quality assurance measures.

Prepare weekly and monthly KPI reports

Aid human resources department in recruitment process by interviewing potential hires and outlining clear job expectations.

 

Desired Candidate Profile:

Bachelors Degree

2+ years of supervisor experience in Contact Centre Operations

Experienced in Outbound / Online Sales would be preferred

Self-Motivated and ability to go extra mile to achieve the best results

Excellent verbal communication skills

Shift:

Day Shift - 9 Hrs

Rotational Week offs

Operating window - 08:00 Hrs 22:00 Hrs.

Perks and benefits

PLI

Loyalty Bonus

Fixed Pay

Regards,

Hr Team

Employement Category:

Employement Type: Full time
Industry: Banking / Financial Services
Role Category: Sales / BD
Functional Area: Not Applicable
Role/Responsibilies: Team Leader Outbound Sales

Contact Details:

Company: Ladder Step Human
Location(s): Hyderabad

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