Assistant Manager Loyalty is responsible for recognition and engagement of our most valuable Elite members through delivery of the highest quality member stay experience.
He/she is involved in all aspects of Elite members journey: from pre-arrival and arrival experience all the way to the follow up via post-stay feedback received through GXP and CEC.
He/she partners with other members of the Loyalty department team to make certain that there is an effective communication and delivery of Elite benefits program to all members.
Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.
Welcome and acknowledge all guests according to company standards, anticipate and address guests service needs, assist individuals with disabilities, and thank guests with genuine appreciation.
Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette.
Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees.
Job Classification
Industry: Travel & TourismFunctional Area: Research & Development, Role Category: Engineering & ManufacturingRole: Engineering & ManufacturingEmployement Type: Full time
Education
Under Graduation: Any GraduatePost Graduation: Any PostgraduateDoctorate: Any Doctorate
Packaging Development Manager | research-oriented pharma co | Mumbai
a reputed
8 - 13 years
Mumbai
4 days ago
₹ 12-16 Lacs P.A.
Marriott
Marriott International is an American multinational diversified hospitality company that manages and franchises a broad portfolio of hotels and related lodging facilities.