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Assistant Manager-Loyalty - Hyderabad @ Marriott

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 Assistant Manager-Loyalty - Hyderabad

Job Description

  • Assistant Manager Loyalty is responsible for recognition and engagement of our most valuable Elite members through delivery of the highest quality member stay experience.
  • He/she is involved in all aspects of Elite members journey: from pre-arrival and arrival experience all the way to the follow up via post-stay feedback received through GXP and CEC.
  • He/she partners with other members of the Loyalty department team to make certain that there is an effective communication and delivery of Elite benefits program to all members.
  • Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.
  • Welcome and acknowledge all guests according to company standards, anticipate and address guests service needs, assist individuals with disabilities, and thank guests with genuine appreciation.
  • Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette.
  • Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees.

Job Classification

Industry: Travel & Tourism
Functional Area: Research & Development,
Role Category: Engineering & Manufacturing
Role: Engineering & Manufacturing
Employement Type: Full time

Education

Under Graduation: Any Graduate
Post Graduation: Any Postgraduate
Doctorate: Any Doctorate

Contact Details:

Company: Marriott
Location(s): Hyderabad

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Keyskills:   Supervisor Finance Management

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Marriott

Marriott International is an American multinational diversified hospitality company that manages and franchises a broad portfolio of hotels and related lodging facilities.