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Customer Service Representative @ Yors HR Services

Home > Customer Service (International)

 Customer Service Representative

Job Description

Dear Candidate,

We are hiring for hidden_mobile BCX0">Customer Service Representative

Experience : 1 to 3year

Annual CTC : UPTO 3LPA

Location : Pune

JOB DESCRIPTION:

  • Manage large amounts of incoming phone calls
  • Classifying incoming calls, sales & service, general calls
  • Identify and assess customers needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • Meet personal/customer service team sales targets and call handling quotas
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
  • Keep records of customer interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies
  • Take the extra mile to engage customers

Must need Excellent Communication Skill.

Work From Home Opportunity available after training in office

At least have 1 yr Experience in Call handling.

THANKS & REGARDS

HR

Employement Category:

Employement Type: Full time
Industry: IT - Software
Role Category: Customer Service (International)
Functional Area: Not Applicable
Role/Responsibilies: Customer Service Representative

Contact Details:

Company: Yors HR Services
Location(s): Pune

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Keyskills:   customer service interactive communications satisfied clients

 Job seems aged, it may have been expired!
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₹ 1.5 - 2.0 Lakh/Yr

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Yors HR Services