Job Overview:
As an Outbound Sales Representative you will provide an exceptional customer experience by being highly skilled at uncovering our customers needs, leveraging skills such as driving an engaging conversation, building connections, effective listening, and asking questions. You will guide our customers by recommending offers and promotions on our products and services that best meet their needs.
Our Sales Representatives will be accountable for:
Performing outbound calling to new and existing wireline residential customers offering telecommunications products and services
Building customer relationships by uncovering their stories, getting to know their needs and recommending product selections they feel good about
Solution based selling approach overcoming customer objections by listening, understanding, probing, and recommending
Simultaneously navigating through multiple systems and tools while interacting with customers
Processing customers orders and ensuring its accuracy and completion
Participating in continuous training sessions and sharing best practices
What do we offer?
A High-performing team of individuals who collectively make our company one of the leading telecommunications companies in Canada
Consumers the hottest and latest products within the wireline and wireline space
A supportive culture which promotes recognition and feedback
Competitive pay and incentives
Recognition programs and bonus rewards
Learning and development opportunities to enhance skills
A respectful and highly engaged work environment Required Skills
Strong oral and written English communication skills
Passion for customer service
Ability to maintain high performance working under pressure in a fast paced environment
Ability to persevere through challenging customer conversations
Consistently achieve weekly/monthly sales targets
Ability to embrace and adapt to change in a continuous learning environment
Self-motivated and confident
Basic computer knowledge; Windows, Microsoft Outlook etc.
Understanding of wireline communication devices Required Education & Experience
Minimum 1 year customer service and sales experience
2 years college education or equivalent experience Other Requirements
Ability to work flexible shifts, including weekends
Minimum 1 year call center experience (preferably outbound) supporting an international client with customer service experience and sales experience (with targets) will be considered an asset .
Share Your Resumes on su************r@te***************l.com or wattsap on 9811395***.
Keyskills: Outbound Sales Sales Sales Executive Activities
We're a high-performing team of individuals who collectively make TELUS one of the leading telecommunications companies in Canada. Our competitive consumer offerings include wireless, wireline, internet and Optik TV. We also deliver a compelling range of products and services for small, medium a...