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Customer Support Representative @ RS Business Support

Home > Customer Service (Domestic)

 Customer Support Representative

Job Description

Greetings from RSBSS!

We are hiring for one of our client based at Hyderabad.

Position:  Customer Support Executive

Job Responsibilities:

  • Managing a team of representatives offering customer support.
  • Overseeing the customer service process.
  • Resolving customer complaints brought to your attention.
  • Creating policies and procedures.
  • Planning the training and standardization of service delivery.
  • Selecting and hiring new staff.
  • Monitoring the work of individual representatives and of the team.
  • Conducting quality assurance surveys with customers and providing feedback to the staff.
  • Possessing excellent product knowledge to enhance customer support.
  • Maintaining a pleasant working environment for your team.

Experience: 0-3 years

Qualification: +2Minimum

Salary: 12hidden_mobile0

Walk in location: (Monday to Saturday)

F92P+4MG, Jai Hind Gandhi Rd, Cyber Hills Colony, VIP Hills, Jaihind Enclave, Madhapur, Telangana 500081                    

Employement Category:

Employement Type: Full time
Industry: Travel / Tourism
Role Category: Customer Service (Domestic)
Functional Area: Not Applicable
Role/Responsibilies: Customer Support Representative

Contact Details:

Company: Rs Business Support
Location(s): Hyderabad

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Keyskills:   communication skills environment behavioural skills

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RS Business Support

Client of RSBSS, whose into construction, Architectural and Interior Designing works