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Customer Support Representative @ VHM Consultants

Home > Customer Service (Domestic)

 Customer Support Representative

Job Description

Responsibilities

  1. Overseeing the customer service process.
  2. Resolving customer complaints brought to your attention.
  3. Answer any questions the customer may have about available products and services.
  4. Possessing excellent product knowledge to enhance customer support.
  5. Listen to customer concerns and complaints with the goal of identifying the causes of the problem
  6. Refer advanced cases to management for resolution, providing background information as necessary

Employement Category:

Employement Type: Full time
Industry: Media / Dotcom / Entertainment
Role Category: Customer Service (Domestic)
Functional Area: Not Applicable
Role/Responsibilies: Customer Support Representative

Contact Details:

Company: VHM Consultants
Location(s): Mumbai

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Keyskills:   customer service chat process customer support customer service representatives

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₹ 2.0 - 6 Lakh/Yr

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