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Head - Operations / Executive - Operations @ Armsoftech

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 Head - Operations / Executive - Operations

Job Description

Warm Greetings!


Key Skills:


  • Bachelors degree
  • 1- 7 Years of Experience in travel industry
  • Excellent communication skills
  • Should be multi-lingual(Hindi Must)
  • 24*7
  • Knowledge in Ticketing System
  • Ability to work as part of a team
  • Well organized, meticulous attention to detail with ability to multi-task.

Role & Responsibilities:


  • Excellent knowledge on business understanding of Travel Technology (computer reservations systems, GDS systems and e-travel), Amadeus & Galileo mandatory.
  • Making quotation, travel itineraries, tour packages, costing to the customers
  • Arranging Hotel Booking, Flight Booking, other transport bookings as per the Travel itineraries in very effective and systematic manner to optimize time slots and priority.
  • Communicating with suppliers & service providers
  • Answering Calls both In-bound and Out-bound
  • Follow up with clients by phone/email about their queries.
  • Keeping track on documentation, payments.
  • Follow-up with customers for feedback about their experience of the tour and service
  • Follow the set SLA and guidelines
  • Meet the set target.

Executive - Operations :

No Of Position : 3

Year of Experience: 1 - 3 Years


Head - Operations:

No of Position: 2

Years of Experience : 4 - 7 Years


Educational Qualification : Any Graduate

Work location: Chennai

Work Mode: Work from Office

Job Type: Full-Time / Permanent


Note: Candidates who can Join within 15 -30 Days, Kindly Apply.


Interested Applicants share your updated resume to re**********1@ar*********h.com with below details,


Years of Experience:

CTC:

ECTC:

Joining Time:

Current Location:


Regards,

Rekha.


Job Classification

Industry: Travel & Tourism
Functional Area: Customer Success, Service & Operations,
Role Category: Operations
Role: Operations
Employement Type: Full time

Education

Under Graduation: Any Graduate
Post Graduation: Any Postgraduate
Doctorate: Any Doctorate

Contact Details:

Company: RMSOFTECH PRIVATE LIMITED
Address: C9, Thiru Vi Ka Industrial Estate, SIDCO Industrial Estate, Guindy, Chennai, Tamil Nadu 600032
Location(s): Chennai

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Keyskills:   Amadeus Galileo operational head Operations Management Ticket Booking Travel Agency Airlines ticketing hotel booking gds Sabre DFMEA travel technology

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