Sales Consultant/ Sr. Sales Consultant
- Roche International
- 0 to 4 Yrs
- Multi-City, India
- 2 years ago
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Job Description
/ Roles and Responsibilities1. Outlook
- Maintain Right Attitude/ Good Communication skills/ Punctuality/ Discipline & Executive Attire.
- 100% Monthly Booking & Delivery Target Achievements.
2. Managing All the Sales Details
- Enquiry handling defining 9 MOTS (Moment of Truths).
- Capturing mandatory customers information on ETC (Enquiry Tracking Card).
- GDMS entries on daily and regular basis.
- Vehicle Demonstrations to customers/ comparisons with competitors.
- Test Drive initiation and maintaining 70% ratio overall.
- Pitching finance options/ Insurance/ Accessories/ Extended Warranty and get updated from Finance Manager/ Accessory Head.
- Explaining months Hyundai offer and bifurcations of the price list.
- Order Booking form adherence.
3. Co-Ordinate Order to delivery
- Updating Booking follow up regularly basis.
- Delivery Timing/ Delivery Process using Zero day concept (Conveying Time/ date of delivery after taking customers appointment)
- Clearing accounts formalities and procuring gate pass a day prior.
- Ensuring delivery car in up-to-date condition before time.
- Introducing CRM to the delivery customer.
- Adherence of Happiness check list maintaining 10/10 rating at the time of delivery.
- Being present at the time of demonstration with the Showroom Service Advisor.
4. Post Sales Responsibility
- Asking Customers for a Reference with good experience offered.
- Follow-up within 24hrs with the customers acknowledging his purchase.
- Home Visit to customers after 15days from the date of delivery.
5. General Responsibilities
- Be present for morning meetings on time
- To work as a helpful team member across dealership and suggest improvements to immediate superior.
- Ensures successful Operation 900 (SSI Score) for maintaining high level of customer service.
- Uses all online formats/ reports for reporting personal performance against targets.
Key Result Areas:
- Achieving Sales Targets on Volume/ Value on all parameters (Refer Goal Sheet)
- Crossing the optimal ratios of conversion (Lead Appointment -Test drives- Closure bookings)
- Have external customers feedback with zero complaints.
- Update oneself through personal training and development.
- Be a self learner for new products/ competitors products and share such data.
Form ideas for external events to have steady pipelines
Urgently required Sales consultant for below locations
Malad - 15 ( 10 exp & 5 fresher )
Kalyan - 15 ( 10 exp & 5 fresher )
Ambernath - 5 (3exp & 2fresher )
Kanjurmarg- 5 (3exp & 2fresher )
Santacruz - 3 exp
Chandivali - 1
Worli - 5 exp in premium industry
Pune - 6 exp in premium industry
Employement Category:
Employement Type: Full timeIndustry: Automobile / Auto Ancillaries Role Category: Sales / BD Functional Area: Not ApplicableRole/Responsibilies: Sales Consultant/ Sr. Sales ConsultantContact Details:
Company: Roche InternationalLocation(s): Multi-City, India
Keyskills: vehicle sales sales presentations automobile sales sales coordination sales process post sales support follow-up sales activity options finance consultant pitching demonstrations
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Roche International
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