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crm Administrator @ Talent Syndicate

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 crm Administrator

Job Description

:

We are seeking a skilled CRM Administrator with expertise in system administration activities, specifically focused on configuring application components, troubleshooting component crashes, and performing Siebel installation, migration, patching, deployment, and operations activities. As a CRM Administrator, you will play a crucial role in maintaining and managing the Siebel CRM system.

Responsibilities:

  • Configure application components and parameters to meet business requirements.
  • Troubleshoot and resolve component crashes, ensuring system stability and performance.
  • Install and monitor the Siebel setup/environment.
  • Perform Siebel installation on Linux/Solaris platforms and possess familiarity with migration, patching, deployment, and operations activities.
  • Optional: Telecom background knowledge of Siebel installation on Solaris and Apache Web server.
  • Migrate and deploy Siebel objects from one environment to another.
  • Manage AD/LDAP and handle access management.
  • Administer jobs related to EIM (Enterprise Integration Manager), Workflow Process Batch Manager, Batch Assignment, etc.
  • Proactively identify and resolve issues, especially related to system performance.
  • Coordinate with network, computer management, and database administration teams for connectivity, patch updates, upgrades, and data backup activities.
  • Conduct Siebel performance tuning activities to optimize system performance.
  • Troubleshoot EAI (Enterprise Application Integration) component crashes and analyze crash FDR (Fault Data Repository) and component log files.
  • Have a complete understanding of the Siebel architecture.
  • Experience in repository export, import, and DDL (Data Definition Language) synchronization.
  • Utilize Linux command-line proficiency for file manipulation, editing, and enabling cron jobs.
  • Demonstrate good working knowledge of UNIX Shell scripting and SQL.

Employement Category:

Employement Type: Full time
Industry: IT - Software
Role Category: Others
Functional Area: Not Applicable
Role/Responsibilies: crm Administrator

Contact Details:

Company: Talent Syndicate
Location(s): All India

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Keyskills:   integration sql eim unix shell scripting eai application enterprise linux/solaris crm administrator

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₹ 4.0 - 9 Lakh/Yr

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