conducting customer satisfaction surveys to understand what areas of the company's services need improvements
catering to customer phone calls and diverting the call to the relevant department for a more advanced form of query resolution
curating streamlined email and social media communication mediums for offers, updates and much more
dealing with customer issues and churning out an easy-to-follow solution
managing payment and delivery of customer orders
Employement Category:
Employement Type: Full timeIndustry: BankingRole Category: Customer Service (Domestic)Functional Area: Not SpecifiedRole/Responsibilies: Customer Care Representative Job In Ntech It